943 CICC (2422) | 24x7 Crisis helpline


Women who experience violence have a 50% higher incidence of miscarriage

Emergency Shelter

24-Hour Crisis Line #943-CICC(2422)

Kids Helpline

Children and Youth Programme (CAYP)

Outreach Programme

Aftercare Programme

Estella's Place

CICC Volunteer Programme

Taya Lounge

Emergency Shelter

We were first an emergency shelter – a safe place for women and their children to escape domestic violence. Since the inception of CICC we have provided shelter and support to more than 1,000 and their children and every year we have more coming through our doors. 

Clients access the safe shelter programme through the 24-hour Crisis Line and may live at the home for up to 60 days. They have access to various services, all of which are free: 

  • Adult case management
  • Risk assessments
  • Safety planning
  • Individual and group counselling
  • Parenting education
  • Support groups
  • Resource referrals and advocacy
  • Children and Youth Programme (see below).

24-Hour Crisis Line # 943-CICC (2422)

If you are being hurt by your partner, or you suspect someone you know is, call this number. We will look after you from there. 

If you are in distress, or think you are in danger of hurting yourself or someone else, including a child, and just need someone to talk to, call us and we will listen. This Crisis Line serves the entire Cayman public, men, women and children. Please call us any time of day or night. 

Kids Helpline

Cayman Islands Crisis Center Kids Helpline has launched a pilot programme offering a free to call help line for children and young adults (up to 18 years old).

Do you need someone to talk to?

Are you having trouble at home or school and don’t know where to turn?  

Do you feel like no one understands how you feel or what you are going through?

Contact the Cayman Kids Line 649-5437 (KIDS)

At the Kids helpline, we will…

  • respect your questions and concerns
  • listen to you and give you the opportunity to be heard and tell your situation
  • keep our conversation private, however depending on your situation, we might need to reach out to our partner agencies to provide the appropriate support for you
  • help point you in the right direction and provide you with resources you need to get further assistance

About the Kids Helpline

  • Private
  • Safeguard and protecting your rights
  • Free to call phone line
  • Professionally trained staff and volunteers
  • Provides support to you until you are in a safe situation
  • Service available throughout all three islands
  • Any child or young adult up to 18 years old can contact the help line

Contact the Kids helpline today and help spread the word about this new service available for Cayman’s Youth.

649-5437 (KIDS)

During the pilot programme the help line will be open from 3:00pm – 6:00pm Monday, Wednesday and Friday with a message to either call 911 or our 24/7 crisis line outside of these times.


Children and Youth Programme (CAYP)

We provide intervention and prevention services for children who accompany their mothers to the Shelter programme. To break the cycle of abuse, we need to help our at-risk young people, particularly those who have experienced or witnessed violence. 

A trained counsellor works with these young victims to enhance their safety and self-esteem skills, maintain academic performances and work through what they have seen and lived with. The counsellor also works to increase the knowledge of child abuse prevention for mothers. 


Outreach Programme

Domestic violence is a not a ‘woman’s issue’, it is a community problem and the CICC Outreach Programme works to raise awareness of family violence in our community by engaging and talking about the issue of domestic abuse, sexual assault, child abuse prevention and the effects of family abuse on children. 

This programme enhances CICC’s visibility in the public eye as well as promotes and improves access to CICC’s services, improves access to community services and service providers, and provides help, information and guidance to those in need. 

Aftercare Programme

Starting life anew is not easy and the more assistance we can provide to those who elect to live lives free of violence, the more successful they will be at it. 

We provide assistance by identifying and reducing risk factors surrounding violence and poverty and provide the following, free of charge: 

  • Crisis counseling
  • Monthly educational support groups
  • Referral services for counseling
  • Housing
  • Employment
  • Parenting skills

Estella’s Place

Our latest programme is the Walk In Centre which is accessible to children and their parents, teenagers, young adults, male or female victims who have been victims or have been affected by domestic abuse.  Families or individuals can gain access to our programmes and services including individual or group counselling and support group sessions.  In addition, it is the location of the TAYA (Teens and Young Adults) Lounge. 

Estella’s Place and TAYA lounge is made possible through the generous donation of Hedge Funds Care Cayman.

TAYA Lounge

The TAYA (teens and young adults) lounge is open to youth and young adults and provides a safe environment where they can interact and make social and emotional connections with their peers. The staff provide a supportive and stable environment and provide the teens life training skills, recreational activities, and therapy sessions to address issues such as child maltreatment, domestic violence, sexual abuse, dating violence and healthy relationships, childhood trauma, conflict resolution and anger management, etc.

The TAYA lounge is open on Tuesday to Friday from 3pm to 8pm and on Saturday from 12pm to 8pm.  For more information contact the TAYA Lounge at taya@cicc.ky.

We need volunteers to:

  • Assist on the Fundraising Committee
  • Attend to the 24-hour Crisis Line
  • Run errands
  • Pick up donations
  • Assist in sorting donations – helping during “warehouse day” 

To become the CICC volunteer, please complete and return to us:

  • Police Clearance

949 0366
CICC Executive Director:
CICC Office: info@cicc.ky

Our Toll Free Number: